Linking Ukrainian citizens to urgent cash support

Under the project, CGA Technologies:

• Designed, developed and operationalised additional functionality of e-dopomoga via a digital interface to link international partners with citizens.
• Supported the Ministry of Social Protection (MoSP) to engage international partners to increase the volume of cash assistance and improve its integration.

CGA Technologies built new functionality for partners on aid.e-dopomoga through a dedicated Digital Partner Interface (DPI).

The test system went live in December 2022 and enables international partners to select, bid for and securely receive caseload. Partners registered in the system have secure access to 13M potential Ukrainian citizens in need of support, each verified via E-Dopomoga and its connection to the MoSPs social registry (UISSS). The dedicated interface has made the process of registering new partners quicker and easier, and improved targeting by enabling partners to match applicants to funding requirements.

Specifically, the interface: 

• Saves time: Partners register online and are able to sign an MOU with MoSP, significantly reducing registration burden and time. A process which took months can be completed within hours.
• Resolves consent and data protection challenges: The site gains data sharing consent from citizens as they apply, the MOU with partners protects ensures a common approach to data protection.
• Improves targeting: Partners can filter applicant data by social/vulnerability category and geography to enable targeting and to match funding requirements.
• Speeds up payment: Partners have secure access to 13m potential beneficiaries pre-verified via MoSP social protection registers, with tax IDs and payment details already recorded. 
• Simplifies reporting: Interface for partners to report back smoothly on payments and data changes.

Alongside the interface, CGA provided assistance on coordination both between MoSP and international partners and within the CASH sector:

• Closely engaged with Cash Working Group (CWG) and its Task Teams, sharing knowledge, improving coordination, and demystifying digital environment.
• Bilateral engagements with UN Agencies and INGO consortiums to plan and develop the Digital Partner Interface: understanding their willingness to use the data, driving coordination and increasing volume and efficiency of CASH transfers.
• Bridging back to MoSP on sensitive issues around targeting and social protection to improve understanding of humanitarian response.  
• Mapping of CASH actors and MPCA trends produced with a series of recommendations to improve sector response.
• Support to Cash Collaborative Delivery Network and smaller scale international partners, including those supporting local Ukrainian Partners