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Lesotho Biometric and Payroll Census

The public sector is one of the largest employers and service providers in Lesotho. In 2017, the public service wage bill supporting the sector accounted for 47% of the Government’s recurrent expenditure. However, this investment did not translate into improved performance and productivity.

Country/Region: Lesotho
Dates/Duration: 2018 - 2019
Funded by: World Bank
Funders: Government Technical Committee

The public sector is one of the largest employers and service providers in Lesotho. In 2017, the public service wage bill supporting the sector accounted for 47% of the Government’s recurrent expenditure. However, this investment did not translate into improved performance and productivity.

CGA designed and implemented a secure, bespoke Android-app and database for real-time data collection and verification to enumerate national and local level public officers in 27 ministries at their work stations and civil pensioners across the country. It was later expanded to incorporate Volunteer Health Workers (VHWs). The tool enabled easy data analysis and reporting, and was designed to interface seamlessly with existing Ministry of Public Service and Ministry of Home Affairs databases, complementing other Government-led improvement projects.

Under the World Bank-funded Public Service Modernisation Project (PSMP), CGA supported the Government of Lesotho to undertake a nationwide Biometric and Payroll Census (BPC) of the public sector. Its aim was to enhance the integrity of the payroll by identifying legitimate public officers, verifying HR and payroll data and identifying payroll anomalies and inaccuracies.

Outputs and Resources

CGA designed an Android app and database to interface seamlessly with existing Ministry of Public Service and Ministry of Home Affairs databases. During the census, CGA verified and enumerated 44,671 public officers and civil pensioners at 2908 Duty Stations, and Identified and enumerated 8,694 Village Health Workers at 172 Health Centres, covering over 8000 villages. During the process, we produced a full GIS map of GoL public sector duty stations.